Review: 2 May 2017: Jean H (Resident)
More than happy to have been given the name of this home. The have really looked after me. I doubt I can go home as I cannot look after myself anymore. They are good carers.
Review: 20 Mar 2017: June C (Niece of Resident)
My uncle has been a resident of Feng Shui Care Home for over 12months, and I only wish we could have got him in earlier. The previous care home was dreadful and Feng Shui shows how a care home should be managed. The staff are very friendly and caring, the home is clean and comfortable. My uncle was admitted to hospital with pneumonia and thankfully after nearly 2 weeks, he was allowed home to Feng Shui, where the staff are doing everything to make him more comfortable. A lovely atmosphere when we come to visit him and nothing is too much trouble. First class.
Review: 2 Mar 2017: David (Son-in-law of Resident)
Feng Shui House Care Home feels more like at hotel than a care home. It is always clean and fresh. The staff are lovely and very kind to the residents. Nothing seems to much trouble. My mother-in-law praises the staff very highly. The food is also very good. The management has also been helpful and efficient and has handled a stressful situation really well, putting the family at ease.
Review: 13 Feb 2017: David W (Relative of Resident)
I believe it to be a well-run establishment. The staff are particularly kind, caring and welcoming when we visit. The living areas are clean, warm and bright. The bedroom is a good size and well furnished. We have noted that the staff work very hard and provide everyone with social activities and conversation. Having an in-house hairdresser all adds to a general feeling of well-being.
Review: 20 Jan 2017: Fiona B (Daughter of Resident)
We first the manager prior to my mother’s admission. She ended up being admitted as an emergency and every single member of staff has been fantastic. I cannot fault anything and I am so very grateful for the excellent care she is receiving. Fabulous location, lovely clean and friendly place to stay.
Review: 8 Dec 2016: Ian A (Son of Resident)
My Mother died from cancer, aged 90, in September. My Father needed quality, long-term, professional care. Feng Shui House offered exactly what he wanted. I was delighted with the assessment and care offered to my Father. Feng Shui House Care Home offers everything people need to create a fine quality of life. It is expertly managed and manned by one of the hardest working, proficient, determined team of staff I have ever seen. Everyone is a professional; everyone is proud to serve; everyone respects and cares for their guests. There is no second best here. This first class facility also offers excellent value for money. As for the food, it surpasses most four star restaurants. Facilities include en-suite lavatories and bathing amenities, flat screen remote control televisions, a quiet T.V. lounge with sea view, a lift service and a hairdressing parlour. There are regular bus and tram services available, on the sea front, opposite the home. It doesn’t get better than this.
Review: 6 Oct 2016: Florence M (Son of Resident)
All staff have been very friendly and helpful. They have made my stay comfortable and a pleasant experience. Pleasant sitting room.
Review: 25 Aug 2016: Carol E (Son-in-law of Resident)
My mother in law arrived in April 2016 having been asked to leave her previous home after 48 hours without having been found any alternative arrangements. I initially phoned the manager for advice, but she came to our house immediately, assessed my mother in law and agreed to take her. My mother in law was shown nothing but care and compassion throughout her stay, even though she often behaved in an agitated or aggressive manner. Feng Shui House Care Home was immediately and continuously proactive about obtaining the correct balance of medication to manage her behaviour but unfortunately had to wait 7 weeks before the “Rapid” Intervention Team (RIT) finally arrived during which time my mother in law’s behaviour had deteriorated further. We have nothing but praise for the way she was treated. The home is well appointed, well run and a very pleasant environment in which to stay. All staff were friendly, professional and caring and we remain grateful for everyone for their help and dedication.
Review: 11 Jul 2016: Susan S (Niece of Resident)
Researching and visiting many Care homes for our Uncle, we came across Feng Shui House. The home has a very warm atmosphere the residents all happy listening to music and chatting, spotlessly clean and very organised. All the staff have been patient, caring, professional and very understanding with Uncle’s hearing, visual impairment and help with his daily living activities. We cannot stress what an improvement from the last care home our Uncle had been placed in. It was a traumatic time for our Uncle and family to deal with. Feng Shui care of the Manager and her dedicated team has given our Uncle a safe dignified caring place to live promoting his independence and provides Holistic care for each individual at their time of need. Our Uncle is now looking forward to moving into their new Feng Shui House at Blackburn to be closer to his loving family. Although he will miss all the staff here at Feng Shui South promenade, residents and his lovely sea view room. BIG THANK YOU TO THE MANAGER AND TEAM xx
Review: 5 Jul 2016: Sydney H (Resident)
I am enjoying my stay. I am soon to move to their Blackburn branch. I am nearly deaf but enjoy the music every week.